Get in Touch With Us

Have a question about something you read here, a correction to flag, or an idea for content you'd like to see? This page explains the best way to reach the Sweeps team and what happens after you do.

How to Reach Us

Email is the most direct route to our team. Every message is read by a real person, and we aim to respond within two working days. When you write in, a brief description of your enquiry at the top of your message helps us get it to the right person faster.

Please contact us at: [email protected]

What You Can Write to Us About

We hear from a wide range of readers. The most common reasons people get in touch include:

• Content questions — Unsure how the sweepstakes model works, what Sweepstakes Coins are, or how prize redemption differs across platforms? Ask us and we'll point you to the right place.
• Accuracy and corrections — Spotted something that looks out of date or factually off? We take editorial accuracy seriously and review every flag we receive. Operator terms, eligible states and welcome offers change frequently, so reader input genuinely helps.
• Suggestions and topic requests — If there's a new sweepstakes casino you'd like us to review, or a question about the social casino space that our existing pages don't answer, let us know.
• Partnership and commercial enquiries — If you represent an operator or organisation and want to explore how we might work together, introduce yourself and outline what you have in mind. We'll review every approach.
• Responsible play concerns — If you or someone you know is struggling with compulsive gaming behaviour, mention it in your message and we will point you towards appropriate support resources.
• Technical issues — Broken links, display problems or anything that's making the site hard to use — we want to know about it.

What to Expect After You Send a Message

We do not send automated holding replies in place of a genuine response. Your message will be read by a member of the team who will follow up directly. Our standard response window is two working days. During particularly busy periods it may take a little longer, but we will always get back to you.

If your enquiry relates to a specific platform — for example, a question about welcome offer conditions, excluded states or redemption thresholds — including the platform name and as much detail as you have will help us give you a more useful answer.

A Note on How We Work

Sweeps is an independent comparison site covering new sweepstakes casinos and social casino platforms in the US. Our editorial team researches and reviews platforms without purchasing coin packages or depositing funds on readers' behalf. Ratings and assessments reflect our analysis of publicly available information, operator terms and reader feedback — not sponsored placements.

Where we include offers from operators, those relationships may earn this site a commission. That commercial arrangement does not determine how platforms are ranked or assessed. We flag this openly because we think you should know how the site is funded.

If you've read something on these pages that you believe misrepresents a platform, overstates a promotional offer, or gets a legal or eligibility detail wrong, please write in. Keeping the information current and accurate matters to us, and reader corrections have led to real updates in the past.

What We Won't Be Able to Help With

A few things fall outside what we can do:

• We cannot intervene in account disputes, redemption delays or customer service issues with individual operators. For those, you'll need to contact the platform directly.
• We don't provide legal advice about whether a particular sweepstakes casino is available or lawful in your state. Availability varies by state and changes frequently — check the operator's own terms and, if needed, seek independent guidance.
• We cannot advise on tax obligations related to prize redemptions. Sweepstakes prizes may be taxable under federal and state rules; for questions about your specific situation, consult a tax professional or the relevant official guidance.

Thank You for Reading

Whether you've been using this site to compare social casino platforms or you're just starting to explore how the sweepstakes model works, we appreciate you taking the time to visit. Reader feedback shapes what we cover and how we cover it — so don't hesitate to get in touch.